Job Description

Job Description

Job Description

About Us

Mastria Subaru is a high-volume, customer-focused dealership committed to delivering a fast, transparent, and professional experience. As we continue to grow, we’re looking for a driven and detail-oriented Kelley Blue Book (KBB) Buying Specialist to help us acquire quality pre-owned inventory and deliver a seamless appraisal experience for our customers.

• Manage and respond to incoming Kelley Blue Book Instant Cash Offer (ICO) leads
• Contact customers via phone, text, and email to schedule appraisal appointments
• Conduct in-person vehicle evaluations and verify condition reports
• Partner with management to determine accurate vehicle values and purchase offers
• Acquire vehicles directly from customers, even if they are not purchasing from us
• Follow up consistently with unsold appraisals to convert opportunities
• Maintain CRM notes and ensure all customer interactions are documented
• Deliver a fast, transparent, and professional customer experience

• Previous automotive experience preferred (BDC, sales, or appraisal experience is a plus)
• Strong communication skills (phone, text, email)
• Highly organized and process-driven
• Comfortable working in a fast-paced, high-volume environment
• Self-motivated with a strong desire to earn
• Basic knowledge of vehicle condition and valuation is a plus (training provided)

• Base salary + aggressive bonus structure (based on appointments, acquisitions, and performance)
• Earning potential: $60,000 – $100,000+
• Paid training and ongoing development
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Paid life insurance with $50,000 benefit
• Closed on Sundays
• Daily closing at 6pm

Inventory acquisition is one of the most critical drivers of dealership success. This role directly impacts our ability to stock high-demand pre-owned vehicles and compete in today’s market.

• Full-time
• Weekend availability required
• Flexible scheduling based on business needs

If you’re motivated, customer-focused, and ready to grow your career in automotive, we want to hear from you.

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