Team Assistant (Administrative) Job at Treasure Coast, Melbourne, FL

VW1BOWZqNWcraVhUa3k4S1p4dklIcDZIYXc9PQ==
  • Treasure Coast
  • Melbourne, FL

Job Description

Team Assistant

The Team Assistant, under the general supervision of the Clinical Manager, is responsible for performing administrative and secretarial tasks to support clinical activities. This role aims to alleviate the clerical and administrative tasks from clinical professionals, ensuring an efficient and effective operation.

Education and/or Training Required:

High School diploma or GED required. Additional training in medical terminology and administrative experience in a healthcare environment preferred.

Experience/Specific Skills and Abilities Required:

Requires two years of relevant medical clerical experience to develop skills in medical terminology, office organization, and communication. Proficiency in typing and database management is required. Excellent knowledge of and experience with computer software, including all Microsoft Office products, is essential.

Primary Responsibilities:
  1. Provides administrative and clerical support for Clinical Manager and the entire team.
  2. Receives all incoming telephone calls to the organization, screening these calls, answering questions within the role's responsibilities, and forwarding emails to all clinical managers, RNCM, and the team. Urgent matters will be directed to the appropriate discipline and manager.
  3. Responsible for coordinating support activities for the Interdisciplinary Group. This includes processing paperwork during and after meetings, ensuring that all required documents are signed in a timely manner, and submitting paperwork for scanning into patient charts.
  4. Maintains team agenda daily with any updates including all admissions and deaths.
  5. Scheduling and assigning home health aides to patients, as well as ensuring appropriate coverage when needed.
  6. Providing coverage for other Team Assistants during absences or when assistance is required, as determined by the Clinical Manager.
  7. Supporting the process of ordering and tracking durable medical equipment.
  8. Participating in Quality Assessment and Performance Improvement projects as directed.
  9. Setting up and maintaining office files for reports, correspondence, and other information related to team activities.
  10. Completes various request forms for office supplies and equipment as directed.
Standards of Performance:
  1. Answer incoming calls and determine the needs of each caller. Respond appropriately to requests within your role, and refer other inquiries to the relevant team members or the Clinical Manager for further assistance. Success in this role is measured by answering calls within two rings, receiving no complaints from patients or families regarding customer service, and effectively communicating call details to the appropriate team member.
  2. Provide administrative and clerical support for the team's interdisciplinary weekly meetings. This includes ensuring that all required documents are available for review, properly completed for signature, and filed in a timely manner.

Job Tags

Similar Jobs

Powell Industries

CAM Machinist Job at Powell Industries

 ...Sr. Prototype CNC Programmer and Machinist, Research and Development Job Summary Working in a prototype and development machine shop and lab environment, the Senior Prototype Programmer and Machinist is responsible for the complete CAD/CAM multi-axis programming, machine... 

Air Evac Lifeteam

AEL Helicopter Pilot Job at Air Evac Lifeteam

 ...deliver advanced medical care and rapid transport for critical patients. The AEL Helicopter Pilot will be responsible for operating aircrafts during various medical emergencies, collaborating closely with healthcare professionals to ensure safe and efficient patient... 

Port of Portland

Airport Duty Manager - Portland International Airport (PDX) Job at Port of Portland

 ...Port of Portland Airport Duty ManagerJoin our dynamic team at the Portland International Airport, a leading organization committed to excellence in airport operations.About UsAt the Port of Portland, airport operations is the heartbeat of our commitment to excellence... 

AVPro Global Holdings

Warehouse Associate Job at AVPro Global Holdings

 ...team is growing, so we are offering a new opportunity for a Warehouse Associate . The Warehouse Associate is responsible for...  ...movement of goods and materials in and out of the warehouse distribution center. This includes receiving and processing incoming shipments,... 

Virtual Vocations Inc

Freelance Content Writer Job at Virtual Vocations Inc

 ...Supporting a growing content marketing team, the part-time Freelance Content Writer will create strategic, long-form content such as blog articles, e-books, and whitepapers while working remotely on a contract basis.Key responsibilitiesDevelop original, high-quality...