M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures. This role is located in Council Bluffs, IA Key Responsibilities Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positivesAudit and review security systems to identify vulnerabilities and recommend improvementsCoordinate and dispatch resources during security incidents, serving as the primary communication hubLead communication during crisis events, including preparedness alerts and business continuity actionsSupport commissioning, testing, and configuration of new or upgraded security systemsCompile documentation and evidence for reports, audits, and investigationsRefine security procedures based on evolving threats and operational needs Communication & Compliance Provide clear, calm communication during rapidly evolving situationsEscalate incidents according to established proceduresCollaborate with internal teams and client representativesFollow all SOC SOPs, post orders, and regulatory requirementsParticipate in drills, tabletop exercises, and ongoing training Required Qualifications High school diploma or equivalent (college coursework in security or criminal justice preferred)Prior experience in a SOC, command center, alarm monitoring, or physical security environmentFamiliarity with video surveillance, access control, and alarm systemsStrong situational awareness, decision-making, and stress management skillsAbility to work rotating shifts, including nights, weekends, and holidays Pay & Benefits Competitive payMedical, dental, and vision insurancePaid time off401(k)Ongoing training and professional development opportunities We are Equal Opportunity Employer
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