Job Description
M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures.
Key Responsibilities
Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives
Audit and review security systems to identify vulnerabilities and recommend improvements
Coordinate and dispatch resources during security incidents, serving as the primary communication hub
Lead communication during crisis events, including preparedness alerts and business continuity actions
Support commissioning, testing, and configuration of new or upgraded security systems
Compile documentation and evidence for reports, audits, and investigations
Refine security procedures based on evolving threats and operational needs
Communication & Compliance
Provide clear, calm communication during rapidly evolving situations
Escalate incidents according to established procedures
Collaborate with internal teams and client representatives
Follow all SOC SOPs, post orders, and regulatory requirements
Participate in drills, tabletop exercises, and ongoing training
Required Qualifications
High school diploma or equivalent (college coursework in security or criminal justice preferred)
Prior experience in a SOC, command center, alarm monitoring, or physical security environment
Familiarity with video surveillance, access control, and alarm systems
Strong situational awareness, decision-making, and stress management skills
Ability to work rotating shifts, including nights, weekends, and holidays
Pay & Benefits
Competitive pay
Medical, dental, and vision insurance
Paid time off
401(k)
Ongoing training and professional development opportunities
We are Equal Opportunity Employer
Requirements
Ability to obtain Iowa state security license
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