Job Description
ABOUT US Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.
While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. For more information, visit
POSITION SUMMARY The Network Engineer will be responsible for the network design, implementation, and maintenance tasks for Herschend and associated properties. The Network Engineer will report directly to the Director of Infrastructure and work under the supervision of the Network Engineering Team Lead.
ESSENTIAL DUTIES & RESPONSIBILITIES This role will be hands-on, requiring a high level of technical network expertise.
- Successful resolution of complex network support issue
- Interfacing with internal customers and external vendors to provide specific network related technical support
- A key contributor in the delivery of complex projects related to the networking business requirements of Herschend and associated properties
- Design, build, and maintain complex architecture of network systems and devices across multiple properties
- The scope includes, but is not limited to:
- Azure
- Routers
- Switches
- Load balancers
- Wireless controllers and access points
- Meraki wireless and switches
- IP Voice technologies
- Carrier and service provider service delivery technologies
- Some over-night travel is expected to support new implementations, onsite maintenance, and migration efforts. Expected travel is less than 20%.
EXPERIENCE & EDUCATION - Degree in Computer Science or related technical field and/or equivalent combination of education and/or experience.
- 8+ years working experience with Cisco IOS devices including configuration, management, and troubleshooting.
- 2+ years working in cloud environments such as Azure.
- Working experience in monitoring and troubleshooting Enterprise business and large-scale LAN/WAN environments including routers, switches, and load balancers.
- Detailed knowledge and experience in various network technologies, services, and protocols that are typical of a large enterprise network including VPC, BGP, MPLS, OSPF, EIGRP, and QoS.
- Experience with Wireless Control Systems and Access Point technologies.
- Strong understanding of change control methodologies and experience implementing and modifying change processes and procedures as necessary.
SKILLS & QUALIFICATIONS - Must be able to design, configure, and troubleshoot dynamic routing protocols including BGP/OSPF/EIGRP.
- Hands on experience with Azure networking.
- Hands on experience with Nexus VPC and layer 2 technologies such as VLANs, LACP, 802.1q Trunking, and STP.
- Must be able to configure and troubleshoot ACL’s/Route maps/prefix lists/VRF.
- Must be able to discover, assess, design, and implement as it relates to network initiatives.
- Must be able to document network designs and as-builts thoroughly using Microsoft Visio.
- Experience installing/cabling network equipment in a data center.
- Minimum CCNP level hands on experience.
- Proven ability to work collaboratively as a team player.
- Self-starter with strong initiative and motivation.
- Willingness and eagerness to coach and mentor junior-level team members.
- Open-minded, with the desire and ability to listen to and consider input from others.
- Reliable transportation for commuting and work-related travel.
- Flexibility to work outside standard “8-5” hours to support maintenance windows and outages.
- Strong ownership mentality, with the ability and drive to manage projects from start to finish.
- Excellent verbal and written communications skills.
- Excellent analytical skills and the ability to define problems, collect data, establish facts and draw valid conclusions.
- Excellent organizational skills including the ability to work effectively in a dynamic and changing environment.
- CCNP Certification Preferred
- Azure Certification Preferred
- Proficiency in:
- Meraki Switches/AP’s, Cisco Nexus 9k switches
- Linux
- Virtualization (VMWare)
- NGINX load balancers
- Nagios Monitoring
- Azure Cloud
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Job Tags
Work experience placement, Worldwide, Night shift