Job Description
Nature & Scope:
Positional Overview
The Imagine Group is recruiting for a Furniture Repair & Sales Technician on behalf of our client, a leading U.S. regional financial institution providing personal, business, and commercial banking services across multiple states in Buffalo, NY .
In this role, you will be responsible for coordinating and supporting workplace furniture services and sales operations within a large, regional financial institution. You will manage vendor relationships, oversee furniture procurement and installation processes, and ensure office environments align with corporate standards and project timelines.
Role & Responsibility:
Tasks That Will Lead to Your Success
· Maintain relationships with senior construction team and department head manager to coordinate and implement the disposition of unused bank furniture corporate wide.
· Regularly and independently interact with clients and business partners of varying associate and management levels to ensure clarity of renovation/relocation project needs.
· Anticipate potential problems, opportunities and solutions based on business requirements for furniture needs.
Inventory incoming furniture, inspect and determine classification of furniture disposition.
· Responsible for decisions of disposition including sale, redeployment, donation, scrap value or disposal.
· Responsible for recommendations and executing on arranging displays, putting up any point-of-sale information.
· Evaluate furniture to determine the extent of damage or deterioration, and to decide on the best method for repair or restoration.
· Provide a cost estimate of repair to determine potential value of goods for resale or disposal.
· Utilize technical furniture finishing techniques to refurbish furniture.
· Mentor and coach less experienced team members.
· Review documentation, proposals and changes proposed by staff with less experience.
· Leverage expertise and research of goods to negotiate terms and conditions of sale with clients.
· Determines which products best meet the customer's needs and financial circumstances and advises potential clients regarding the advantages and disadvantages of different.
· Make recommendations to customers on cross selling other bank products.
· Maintain knowledge of sales, promotions, policies and security practices.
· Prepare sales slips and contracts, arrange delivery and facilitate special requests and orders.
· Document sales transactions with employees, externals customers, liquidators, and wholesale outlets.
· Maintain a strong aptitude and working knowledge of furniture applications and environments.
· Maintain a detailed understanding of vendor relationships and services used by the Bank.
· Coordinate the relocation and consolidation of furniture to a centralized location for presentation to customers.
· Contact appraisal companies for the disposition of potential antiques.
· Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
· Identify risk-related issues needing escalation to management.
· Complete other related duties as assigned.
Skills & Experience
Qualifications That Will Help You Thrive
· Associate degree and a minimum of 3 years' work experience, or in lieu of a degree, a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' work experience.
· Able to meet clients of varying levels to gather, document and analyze specifications and requirements, work closely with peers in the industry.
· Knowledge of materials, methods and the tools involved to repair furniture.
· Mechanically inclined.
· Comfortable working with hands and displays an aptitude for craftsmanship, artistic and/or carpentry services.
· Strong attention to detail and excellent time management and organizational skills.
· Possess strong ability to prospect, negotiate and close sales. Customer service oriented, with the ability to meet goals.
· Ability to work independently and with a team in a fast-paced environment.
· Experience using hand trucks, pallet jacks; forklift certified within 30 days of hire.
· Valid driver's license and pass the bank's motor vehicle check.
· Ability to drive a 16-26-foot straight truck and or van.
· Ability to travel up to 30% of the time.
· Must be able to lift 75lbs.
· Travel required.
· Technical education in millwork or woodworking technology gained through certificate, degree or vocational programs.
· Formal or job-related training on the use of hand tools, power tools and woodworking machinery.
· Wood working certificate and/or training classes.
· Ability to obtain training within 180 days of hire.
· Understand of drawing, design and joinery.
· Proven track record of sales success.
· Experience in one-on-one negotiations and sales.
· Experience in project management.
Company DescriptionMary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.
We’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K.Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.\r\n\r\nWe’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K.
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