Customer Service Representative - Immediate Start Job at GEM, Richmond, VA

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  • GEM
  • Richmond, VA

Job Description

Job Description

Job Description

We are currently hiring an outgoing and reliable individual for a Customer Service Representative position at live events , with immediate start availability . This is a great opportunity for candidates looking to gain experience in customer service, event support, and client relations .

In this role, you will work directly with customers at promotional events, ensuring a positive experience while representing client brands with professionalism and enthusiasm.

Key Responsibilities
  • Greet and welcome event attendees in a friendly and professional manner
  • Provide accurate information about products, services, and event details
  • Assist guests with registration, check-in, and general inquiries
  • Handle customer questions, concerns, and complaints with efficiency and care
  • Maintain a positive brand image while interacting with the public
  • Support event setup, coordination, and breakdown as needed
  • Distribute promotional materials and explain offerings to attendees
  • Collect customer feedback and report insights to management
  • Ensure event spaces remain clean, organized, and welcoming
  • Collaborate with team members to deliver a seamless customer experience
Qualifications
  • Strong communication and interpersonal skills
  • Customer-focused mindset with a positive attitude
  • Ability to work in a fast-paced, team-oriented environment
  • Problem-solving and conflict resolution skills
  • Availability to work at least 30 hours per week
  • Ability to travel locally to event locations
  • Previous customer service, retail, or hospitality experience is a plus (not required)
What We Offer
  • Immediate hiring with paid training
  • Hands-on experience in customer service and event coordination
  • Opportunities for career growth and advancement
  • Supportive, team-oriented work environment
  • Networking opportunities and professional development
  • Opportunity to work at exciting live events

Job Tags

Currently hiring

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