Senior Manager, Accounts Receivable & Cash Management Are you a strategic finance leader passionate about optimizing cash flow, driving transformation, and leading high-performing global teams? We are seeking a full‑time, Senior Manager, AR Shared Services to lead end‑to‑end Accounts Receivable operations within a global shared services environment. Reporting to the Director of Global Shared Services, this role will drive operational excellence, process standardization, automation, and working‑capital improvements while delivering an exceptional customer experience. Key Responsibilities Lead Global AR Operations Oversee end‑to‑end Accounts Receivable processes including billing, cash application, credit management, collections, and dispute resolution across a multi‑entity environment. Drive Cash Flow & Working Capital Performance Optimize collections strategies, reduce DSO, improve cash application accuracy, and partner with Treasury to enhance cash visibility and liquidity management. Lead Transformation & Process Excellence Champion continuous improvement initiatives through Lean, Six Sigma, automation, AI, RPA, and touchless processing to increase efficiency and scalability. Ensure Compliance & Strong Internal Controls Maintain SOX compliance, governance frameworks, audit readiness, and robust internal controls across all AR processes and shared services operations. Partner Across the Business Collaborate with Finance, Sales, Treasury, and business leaders to resolve complex issues, improve processes, and deliver outstanding service to internal and external stakeholders. Develop High‑Performing Teams Lead, mentor, and inspire global teams while fostering a culture of accountability, operational excellence, customer focus, innovation, and continuous professional development. Qualifications Bachelor's degree in Finance, Accounting, Business Administration, or related field required MBA, CPA, or CMA preferred 8+ years of progressive experience in Accounts Receivable, Credit & Collections, or Order‑to‑Cash operations 5+ years of leadership experience managing global or regional teams within a Shared Services environment Experience leading ERP implementations or transformations involving SAP, S/4HANA , JDE, HighRadius, BlackLine , or similar platforms Strong understanding of cash flow management, working capital optimization, credit risk, and financial controls Experience with Lean, Six Sigma, Agile, or other continuous improvement methodologies preferred Success Metrics Days Sales Outstanding (DSO) Collection Effectiveness Index (CEI) Cash Application Accuracy & Cycle Time Bad Debt & Write‑Off Performance Billing Accuracy & Dispute Resolution Cycle Time Internal & External Customer Satisfaction #J-18808-Ljbffr
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